my sh0pping cart..

this is my sopping cart..

http://monica26.site90.com/Blog/?page_id=3

in my cart, i sell shirts, pants and etc.

i am very amazed because i have created my own online shop that is in a website..

Point-of-Sale Software – Top 10 Mistakes To Avoid

read the article : http://www.qualinsoft.com/blog/point-of-sale-software-top-10-mistakes-to-avoid.html

“Independent retailers should approach their technology investment like the large retail chains. Unlike other purchases a retailer will make, the technology decision is one the retailer will live with for many years. The amount of time required to implement a system and become productive in its use will be the largest costs associated with any system.

If a retailer avoids the ten most common mistakes when selecting a point-of-sale system, they can avoid duplicating their efforts and control these costs.

1. Not Understanding Your Needs

2. Not Obtaining Product References

3. Neglecting Due Diligence

4. Insufficient Training

5. Buying on Price

6. Purchasing One Size Fits All System

7. Customizing For Planned Obsolescence

8. Following The Garbage In, Garbage Out Cliché

9. Neglecting Disaster Recovery

10. Choosing The Wrong Partner

These are the guidelines how to avoid mistakes in Point-of-Sales system. When acquiring this kind of system, make sure that as a retailer, you should know and mitigate the risks.  Ask first a questions before doing necessary actions. Evaluate each guidelines and decide whether you need to do a particular tasks.”

posted by: monica hao 00b

i agree to what Francis said. It would not a loss if you follow the guidelines on how to avoid mistakes in the POS system. you should ask some questions that needs necessary actions. you should also evaluate and improve some things.

iTunes ‘biggest US music seller’

““Apple’s iTunes has overtaken supermarket group Wal-Mart to become the largest music retailer in the US, an independent study has said.”

“More than 50 million customers have now used iTunes since it started.While iTunes continues to dominate the music download market, it faces a growing number of competitors.Social networking site MySpace is just the latest to join the market, launching an online music service in partnership with three major music companies – Universal, Sony BMG and Warner.ITunes’ more established rivals include eMusic and Napster.”

It is good to hear the iTunes now has the biggest music teller, and I can say that iTunes has more advantage compare to other music seller, because as far as I concern iTunes is known world-wide.”

Visit the actual article….

I agree to what randee said. I can see that Itunes will become more successful because they offer great services. And I think they would be more popular they have many services and they have good customer service.

Vertical Solutions, Inc. Honored as a Recognized Innovator by Global Service and Support Associations

“Vertical Solutions, Inc. (VSI), a leading developer of Service Management software, announces it has been named a Fall 2008 Recognized Innovator finalist by the Association for Services Management International (AFSMI) and the Service & Support Professionals Association (SSPA). Vertical Solutions, Inc. honored for Innovation in Streamlining Field Service Schedules, was featured at the Winning Service Strategies in a Shifting Global Economy conference today in Las Vegas.

Winners and finalists were selected by a panel of judges, including industry experts, AFSMI and SSPA members and Vice President of Technology Research John Ragsdale.

SSPA and AFSMI Research focused on a topic becoming a common boardroom conversation today: how companies can shrink their corporate carbon footprint through ‘green’ initiatives. While the primary focus of most corporate green projects has been reducing electric consumption, these awards center on processes and technologies specific to support, such as virtual support operations, reducing field service visits, and field service schedule optimization. We’re delighted to honor Vertical Solutions as an industry leader who is embracing green support initiatives,” said Ragsdale.

The Innovation in Streamlining Field Service Schedules finalist designation recognizes Vertical Solutions, Inc. as a provider of innovative technology that streamlines the scheduling and dispatch of field resources, increasing productivity for onsite appointments and ensuring the right mix of parts and skills are included to eliminate return visits.

“Vertical Solutions is pleased to be named a Recognized Innovator by the AFSMI and SSPA,” says Ron Wegmann, Sr., CEO, Vertical Solutions. “It’s important to note that ‘green’ initiatives are good for more than just the environment; they also can help companies with field service teams save money and improve customer service. We’re proud of the ways that our PowerHelp support and service solutions promote high-quality business practices.”

posted by: monica hao 00b

for more info: http://www.crmxchange.com/tmp_pressrelease.aspx?id=15146

I can say that every company must have to launch a new innovation because it will help them become to become a good company.

UPDATE 1-Carphone plans hi-tech store rollout

“* Could open 30-50 larger, hi-tech stores by end 2009

* Could upgrade up to 200 existing larger stores

* Current retail conditions “challenging”

* Hasn’t reached a decision on possible demerger

(Adds more quotes, details, background)

By Mark Potter and Kate Holton

LONDON, Nov 4 (Reuters) – Britain’s Carphone Warehouse could open up to 50 new hi-tech stores by the end of 2009, in addition to the megastores it is planning with U.S. retailer Best Buy, as it looks to extend its reach in electrical goods, its finance chief told Reuters on Tuesday.

Roger Taylor was speaking from the first of the new stores, at the new Westfield shopping centre in London, which he said became the group’s most visited store on just its third day open.

From its roots in mobile phone retailing, Carphone branched into selling laptops earlier this year and its new store format includes areas for gaming as well as convergence technologies that link televisions, computers and other electrical devices.

It is larger than traditional Carphone outlets, at about 3,000 square feet, but smaller than the 30,000 square feet megastores the group is planning with Best Buy, the first of which is also due to open next year, for a big push into the UK and mainland Europe’s electrical goods markets.

“We see the Best Buy environment being very similar … with this dropping right into the heart of it, Taylor said.

He conceded that trading conditions were currently “challenging,” and there was little sign of a near-term improvement, but said the group was investing for the future.

“We’re thinking two, three, four years ahead around what we can provide and how it will change the consumer environment in this space,” Taylor said in an interview.

Carphone is opening four new format stores in the UK as part of a trial, but could rapidly build on that number.

“Across Europe, we could end up with thirty to fifty of this new format from a standing start. I can see that by the end of 2009,” Taylor said, adding the group could also convert up to 200 of its larger existing stores.

“Will we get it all done by the end of 2009, I don’t know. But you’ll see that progress going through 2009 and into the following year.”

For the group’s remaining 2,200 or so stores, Taylor said Carphone could introduce some of the new product ranges, depending on their performance.

SUBSIDISING HARDWARE

Taylor said the group was also extending its model of subsidising hardware in exchange for a customer subscription to its new ranges. So a subscriber to its broadband service could choose a free games console, and a new sign-up to its TV package with Virgin Media could include a new LCD television.

Carphone’s model of subsidising hardware has seen it grab over 10 percent of the UK laptop market already, Taylor said.

He declined to say how much Carphone might spend on the new format stores, but said it would fall within the group’s usual plan to invest a third of EBITDA (earnings before interest, tax, depreciation and amortisation) at its retail business.

Taylor said staff would be trained on new product ranges at the group’s new Technology Academy, and that its Geek Squad advice centres for customers would also be prominent in store.

Carphone is Europe’s biggest mobile phone retailer and one of Britain’s largest fixed line and broadband telecoms groups.

Taylor declined to comment on news that rival BSkyB is in talks to buy the UK business of Italian broadband operator Tiscali SpA, which Carphone has also been linked with.

“Sometimes, in harder times … investing in your organic opportunities actually is more exciting and more rewarding,” Taylor said.

Carphone founder and Chief Executive Charles Dunstone has signalled that the group might one day separate its retail and telecoms businesses.

“We run our business as two distinct businesses … but at this stage we haven’t concluded any view on that (a possible demerger),” Taylor said.

At 1125 GMT, Carphone shares were up 5.25 percent at 148 pence, valuing the firm at nearly 1.4 billion pounds ($2.2 billion). ($1=.6322 pounds) (Editing by Greg Mahlich)”

Posted by: Monica Hao 00b

I think that I would be much expensive. But it would be more challenging to the company. I think it will help the company in communicating with their staff.

nokia’s version of iphone.. =)

“nokia is now trying to catch the attention of the market by releasing their own version of the iphone, i dont know but i think they are just trying to copy the iphone but they are concentrating more on the music feature of the Nokia 5800.”

As we can see every cell phone company is trying to copy the apple I phone. Nokia is trying to attract the market by releasing their version of I phone. I think that their interface is much attractive. I agree to what he/ she said about this topic.

http://www.nokia.com.ph/A41277181

posted by: monica hao 00b

My Reaction on the Book Getting Real… =) * chapter 16

The last chapter talks about the overview of the whole book. I was grateful that I have read this book and learn many things from it not only building a good app but also knowing who to prioritize, how we would appreciate it and a lot more. I also learned that there are many things that we should remember in building an app. We should make it simple and the code we use should be easy. We should also be honest if there are some discrepancy happening. We should really listen to the customers.

My Reaction on the Book Getting Real… =) * chapter 15

In this chapter it talks about post launch, it is right or appropriate that you would update the customers after 30 days of your launch. So that people would know that you are listening to them. With your post launch other people might blog about it and it would be the talk of the town. You should also keep your product alive by having some developments about it once in a while. You should not stop blogging about you product after launching it. So that people would aware about your products. Here are some of the things that you might include in your blog Faq, How-tos, Tips & tricks, New features, updates, & fixes, Buzz/press. Blogging is not just by keeping you app alive but also keep you company human.

Make sure not to use beta in building an application because it is just for the applications that are still not finish. In beta if the customer is not satisfied with their app then it is not the developer’s fault. It is not a good idea in releasing a beta version. If you want a perfect app then you would never achieve it better to gamble it or be sorry about it.

If problem occurs don’t be afraid to face it and work for it. Especially with bugs because they sometimes irritates the customers. You don’t need to fix all the bugs because some of them are just bugs. If the customer is complaining about it tell them straightly that you have also experienced it and now you are already fixing it. You should update you application more often. But remember you should be honest to your customers as much as possible don’t hide anything from them.

My Reaction on the Book Getting Real… =) * chapter 14

In this chapter it talks about support. This support is about the support that you could give to your valuable customers. You should tear down the walls between support and development because these are two different things that have 2 different functions so you don’t need to combine them because it might just ruin your app. You should not outsource customer support to a call center or third party because you need to face it on your own and your team. You should talk to them and face the problems. Although it sometimes hurt but you need to admit it and solve it.

Why building an app that needs a manual why not make it a user friendly? It is said that build an application that is easy to use, easy codes and many more. With these you make life and your customer’s life easy and you will receive fewer comments lastly it would be easier for you because in the first place it would be lesser work you don’t need to make a manual for your customer. Many customers will admire your app if it is user friendly.

You should first answer the top queries about the application you should answer them back so that they would know that you are aware of their concerns and you do really care about it. There is a saying that the customer is always right but that does not really apply at all because if you receive any comments or complains about your application that does not really about changing the whole thing but you just need to study and improve it. If problem occurs you need to be open to your customers because they might help and being honest is what they really like.

My Reaction on the Book Getting Real… =) * chapter 13

In this chapter it talks about promotion. In this chapter it is said that there are three forms that they need to consider in order to have a Hollywood style launch and these are teaser, preview and launch. In the teaser, you must start dropping hints so that people will know on what you r working on. Like posting a blog so that you can post the achievements and development you have made. With this blog other people can also give some comments, and suggestions to improve your application. In the preview, you are just giving some previews about your work, some of the information, and description of your product, milestones and others. With this people will talk and think about what the product is all about. Lastly, the launch, in this you are actually launching the product or releasing the product.

You should have one of the best promotional tools because it will have a great product. You should also have the ace promotional site. We have to include some of the ideas and these are the overview, Tour, Screen captures and videos, manifesto, Case studies, buzz, forum, Pricing & sign up and Weblog that will keep the customers updated.

As we all know advertising will cost you much. We should be wiser in thinking about some ways that could reduce the company’s cost and this is to create a blog site. In your company’s blog site you can post about your products, company profile, history, updates, helpful advices, tips, tricks, links and etc.

But before ending this you should review your blog, read some comments and suggestions, apply it if necessary, reply to their post, and thank them for dropping, commenting and suggesting. You should also know who is talking about you. Lastly, you should give your application a name so that people would recognize it. You should give a name that is easier to remember, and short.